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Happy birthday responsibletravel.com

Launched on 6 April 2001, responsibletravel.com is celebrating its seventh birthday this month. We want to say a BIG THANK YOU to all our members who have been a part of our story and who remain at the very heart of what we do. Here, co-founder of the company, Justin Francis, reflects on the progress of the responsible tourism movement and his hopes for the future.

The inspiration
Seven years ago, following some entrepreneurial advice from Anita Roddick, I wrote down on one side of A4 all the negatives associated with the worst forms of tourism – that which attempts to creates a vision of paradise at the expense of the environment, local people and cultural diversity. On the other side of the paper I wrote down the exact opposite. I scribbled down ideas around a type of tourism which re-connects tourists with local people, cultures and environments in a mutually respectful and beneficial way. A type of tourism that provides travellers with richer travel experiences, that celebrates the diversity of cultures, and creates better places to live in and to visit. It was this scrap of paper that formed the basis of the business idea behind responsibletravel.com.

We launched responsibletravel.com with just 20 hand-picked holidays from four specialist operators. At that time, no one had even heard of the term responsible travel - we were the first business to use the term and people thought we were totally mad making it our business name! At our launch I said that one day we hoped responsible would be to travel what organic is to food. By that I meant a consumer favourite that was better for you, the planet and local people.

Today’s reality
Some of the ever expanding responsibletravel.com teamWe’ve come a long way. Initially we worked with small travel companies run by people passionate about both their clients and the protection of the cultural and natural heritage of destinations. They shared our principles, but did not share the amazing work they were doing with anyone else.

I felt these great stories were being held hostage and through responsibletravel.com created permission for them to be told. We now work with over 270 operators and over 600 accommodations around the world and without a doubt, it is all of you, together with the winners of our Award scheme, who remain our lifeblood and our inspiration.

The big players in tourism initially told us that tourists did not care about anything other than price and that it was not their responsibility to tackle destinations problems. I’m pleased to say that this is changing fast.

However, the responsible travel movement still has a very long way to go to get the consumer attention that the organic, fair trade, slow food, farmers markets or sustainable fishing movements have and it is worth reflecting on what we can learn from them.

Responsible travel and the ethical food industry
The world has witnessed a consumer and media revolution around food. We’ve seen Hollywood movies about the fast food industry; there have been campaigns here in the UK from celebrity chefs to improve school dinners and the lives of chickens; and supermarkets are giving over whole sections to organic food. The food industry is now all about protecting the diversity of locally sourced foods; and supporting local food producers; cooking traditional recipes that are distinctive to particular regions. The best food marketers (whether supermarkets, fair trade producers or celebrity chefs) re-connect the grower with the buyer via images and stories of the producer/farmer/fisherman.

This is what those of us in responsible travel must emulate better – just as we read stories on food labels about farmers, travellers want to read stories with local guides, and just as we read about the health benefits associated with organic food, travellers want to read about the personal enrichment of discovering new things and places through responsible travel.

Global warming
Both the food and travel industries have been forced to ask themselves questions as global warming has become a reality. However, I think the food industry has led with far better and more sophisticated arguments than the travel industry has. For example, The Soil Association conducted an extensive consultation about whether they should certify food flown in to the UK as organic by weighing arguments about global warming alongside those of poverty reduction in farming communities. The idea of food miles has been debated, and backed by science that reveals that you need to look at the production process as well as distribution (revealing that it’s lower carbon to fly in roses from Kenya than source them from Europe).

In travel we lack the science, and frankly the well-known figureheads, to tackle the debate about the benefits of tourism in destinations globally alongside the undoubted need to reduce our mounting carbon contribution.

The future...
My hopes for the next seven years are to see a real revolution in travel, just as we’ve seen in food, and that we can turn an industry that employs one in 12 people on its head. If we can do this, we can secure and sustain some of the most beautiful places on the planet, transform the lives of communities who live there and enrich the experiences of the travellers who visit. It’s up to all of us to work together to provide the inspiration and leadership for the future of responsible tourism.

Justin Francis
Co-founder, responsibletravel.com
March 31st 2008.
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