Tel. +44 (0)1273 600030 (UK)
We accept that we have a responsibility to the environment and to the community. As such, the hotel has adopted self-regulated activities to eradicate the adverse effects of its operations, maximize the positive impacts, enhance the environment and to support the local community in a respectful and dignified manner. We willingly educate and encourage competitors, suppliers, guests and others with whom we have dealings to adopt their own responsible tourism policies and attitudes.
The hotel was instrumental in the creation of the Hotel Sewing Training Centre which provides each intake (around 30 “girls at risk”) with essential life and work skills. The hotel continues to support the centre. Towards the end of the course, the students produce products of marketable quality which are then sold at the hotel which further supports the centres operation. The hotel also organises philanthropic visits for its guests to remote poor communities, orphanages and schools. The hotel facilitates sponsorship of these by organising projects of varying sizes, e.g. water well drilling, provision of bicycles, school supplies and building of wooden houses. The hotel also works with Shinta Mani hotel in the support of its Institute of Hospitality (which provides free hospitality education for underprivileged minors).
Guest linen and towels are only replaced at guest request. Aircon units require presence of key cards (and therefore the guest). All equipment is regularly maintained which maximises efficiency. Waste plastic, paper and cans are separated out for re-cycling. Kitchen oils are retained and passed to a local recycling company. We promote local conservation organisations who provide educational tours for tourists.
Normally we use local fruit, vegetables plus most meats and fish. Imported produce is only used when necessary. Executive chef, Cassandra Zukauskas, says "Cambodian cooking really celebrates the harvest. I’m going to continue in this direction by working in season with local farmers, and keeping the flavors and ingredients of fresh markets at the fore.” She also provides assistance to the Shinta Mani Hotel and Institute of Training, which provides first-rate hospitality training and financial support to disadvantaged youths. It is the sister property of Hotel de la Paix, which is dedicated to responsible tourism and the development of the local community. We employ local staff and give preference to suppliers of local staff. Only our upper management are foreign. Local contractors are used in many areas in which the hotel has insufficient resources, e.g. transport, construction, landscaping, pest control, tour guides, staff meals.
We invite every traveller who books a holiday via us to send in a review. Because we don't run the holidays they're completely independent and unedited... remember to read between the lines though, as two people on the same holiday can have different views!
