We work closely with The Penang Heritage Trust to organize our tour of some of the sites of Chinatown. The Heritage Trust provides a sensitive look at the culture and the history of the region. By our continued patronage of the service we contribute to the upkeep of the organisation, which helps preserve the country's culture and educates its visitors to understand the genuine Penang.
For our two-day expedition into the little known Kenong Rimba Forest Reserve, we are guided through the jungle by indigenous tribes-people known as the Orang-Asli. Their intimate knowledge of the jungle makes for perfect guidance, while allowing our passengers to have a fuller understanding of the ethnic make-up of the region.
Information: Providing suitable, relevant information for our customers; to help them to gain a wider understanding of our style of tourism that focuses on learning, genuine interaction with the local communities, reciprocity and cultural exchange processes. To be aware of the potential impact of tourism on the local society, culture and environment, and to behave and dress appropriately with a respect and appreciation for local customs, mores and traditions and a respect for the ecology of areas visited. Our guides and leaders thus facilitate communication of our values to both travellers and local communities, educating them in sustainable tourism practices
Group sizes: By limiting groups to small sizes we aim to reduce the impact on both local communities and the environment whilst allowing for greater genuine interaction with said communities. It also results in a higher guide/customer ratio thus greater facility for supervision and individual assistance and allows us to use smaller hotels and restaurants and employ the services of more genuinely ‘local’ operators perhaps not otherwise well equipped for larger groups.
Destinations: We combine the well known tourist sites with many off-the-beaten-track, rarely visited destinations thus diverting tourist revenue and contact with responsible tourism into areas not usually benefiting as well as providing a more authentic view of the region visited.
Local products: As much as possible we aim to employ local personnel, (guides, drivers, agents etc), use local restaurants and smaller privately owned accommodation. Customers are also encouraged to buy and use local products and services as much as possible in order to support and stimulate the local economy.
Instruction: By explaining our methods and the reasons behind them local agents, guides and hotels are encouraged by us to adopt further responsible tourism practices themselves and guides and drivers are provided with additional training in this respect.