Tel. +44 (0)1273 600030 (UK)
We recognise that there are negative impacts associated with ski activities over which we have no influence. But there are many other impacts, both negative and positive, over which we and our partners do have control.
- A Do’s and Don’ts Code of Conduct is on our website and is covered at all client ski briefings by our reps in resort
- Environmental tips for skiers are available on our website and include advice on avoiding skiing over shoots when off piste and throwing cigarette ends out of ski lifts.
- General tips for responsible travellers are available on our website and cover such issues as energy and water conservation, littering, and buying locally.
- At our start of season staff briefings, we task our overseas staff to identify 3 long-term initiatives that will bring positive benefits to the economies, communities and environments in which they live and work during their season.
- The Travel Foundation have produced a DVD aimed at introducing overseas staff to the principles of responsible tourism. All our ski staff will take part in this new training at the start of this ski season.
- We have introduced a Responsible Travel Award for our ski accommodation suppliers in recognition of their contribution to sustainable business practices and highlighting the winners in our brochure with a special logo. We hope that the added kudos will encourage more of our suppliers to take part. The additional informaton also helps our customers to make a more informed choice about where they take their holidays. Fairmont Chateau Lake Louise: This property won a Responsible Tourism Award from this operators own 20 Steps survey. The property is located in Banff National Park which comes under the control of Parks Canada.
We invite every traveller who books a holiday via us to send in a review. Because we don't run the holidays they're completely independent and unedited... remember to read between the lines though, as two people on the same holiday can have different views!
