sponsored by Caribbean Tourism Organisation Winner: Soria Moria Boutique Hotel, Cambodia
Soria Moria Boutique Hotel is named after the Norwegian fairytale Soria Moria Castle, which is often interpreted as being about individual paths to perfect happiness. For its employees, fairytales can come true, as its exemplary employee training programme supports staff from entry level jobs right up to management positions.
General Manager Sam Sokha started out as a dishwasher at Norwegian owner Kristin Holdų Hansen's first guesthouse. The only English she knew was how to introduce herself. With the support of the Soria Moria Employee Elevator programme she is now studying for her Masters in Business Administration (MBA).
The judges were impressed both that all the hotel's employees are local, including management positions, and by their innovative Employee Ownership Scheme through which the local employees have become partners and majority owners in the business with 51% of the shares.
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