Jennifer Scott review 1 Nov 2013
1. What was the most memorable or exciting part of your holiday?
The lovely weather and setting.
2. What tips would you give other travellers booking this holiday?
3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?
Not in any way whatsoever.
4. Finally, how would you rate your holiday overall?
Poor because because there is an ingrained dirtiness of the property. The rug on the floor in the living room smelt and the layers of dust on the light in the bedroom and the presence of cobwebs and spider showed that the property has not a good clean for many months. Add to that the poor standard of the mattress in the bedroom and the fact that in that room there are places where the plaster is coming away from the wall and it didn't add up to a very welcoming or relaxing experience. The Wi-Fi is not accessible in the accommodation itself but only around the pool area and only then in certain places and it is very very slow to use.
Read the operator's response here:
I am so very sorry that your stay with us fell so very short of your expectations and we have taken on board each and every one of your criticisms.
It is clear now that you had to do some work and the Wi-Fi problem obviously frustrated your need to be "on-line". Even though we are within walking distance of the village we have no land-line, never mind fibre optic. Our connection is just a max of 1mb by microwave link. By far the majority of our guests stay with us to get away from it all. If I had known of your need to be consistently online then I would have not recommended Casita Musica as, not withstanding it is the more secluded accommodation, it does come at a cost of poor or no signal. I will now look into installing satellite broadband as long as it is not prohibitively expensive.
I am also sorry that your work must have precluded the opportunity to spend time in the village, integrating with the warm and friendly villagers and enjoying the tapas and menu del dias. We do like to think that we support the local economy and indeed if we did not then our page would be taken down by Responsibletravel.
It is no excuse but we have had a very busy summer and autumn and you were the last guests prior to the quiet spell we now have before Xmas and New Year and the start of the walking season. We have already started to carry out the maintenance but I should point out to future guests that being in a rural area does come with the odd visitor such as spiders and gecko. Also our peace and tranquillity is a product of our enclosure with a boundary of non tarmac roads and dry rambla (ancient water courses) that sends up the dust when the odd vehicle passes by some 25 metres below us.