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Holiday Reviews


We invite every traveller who books a holiday via us to send in a review. Because we don't run the holidays they're completely independent and unedited... remember to read between the lines though, as two people on the same trip can have different views!
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Borneo family holiday to see Orangutans, independent reviews

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Reviewed 4 Sep 2008 by Emma Beeston

1. What was the most memorable or exciting part of your holiday?


Seeing a Green Turtle struggling back to the sea having laid her eggs. My son having a go on a blow pipe at the Iban longhouse. Seeing a wild orang-utan swinging through the trees. Staying in a tree house. Getting to travel in loads of speed boats with big grins on our faces!

2. What tips would you give other travellers booking this holiday?


The guides were extremely knowledgeable and calmly arranged everything so that we could just focus on enjoying ourselves. My tip would be just to go to Borneo if you get the chance. And watch out for the humidity - T-shirts were too hot so go for cool cotton.

3. Did you feel that your holiday benefited local people, and minimized impacts on the environment?


We seemed to use local hotels and eat in local places; we used local guides who were very knowledgeable about the environment and local culture and issues; we used local drivers; we visited state-run tourist/research sites like turtle island and the company offers scholarships to Iban young people. Obviously there was also lots of travelling including flights and we needed to use air conditioning but I felt it was an OK balance overall. The commitment to local people was the reason for choosing this holiday.

4. Finally, how would you rate your holiday overall?


It was a fantastic holiday and I felt that we were away for much longer than we actually were. We got to visit amazing places and it felt like an adventure but at all times it was stress-free and safe (which really helps when travelling with young children).
Reviewed 22 Apr 2006 by Susie Wallace
We had a fantastic holiday in Borneo. Michael our tour leader was really helpful and knowledgeable. Zak, our local guide for the first week was amazing. He was very interesting and made us feel as if we were his personal guests as opposed to tourists. This did not happen so much once we got to Sabah. There was A LOT OF TRAVELLING. Too much really. The journey from the longhouse to Bako took the whole day and really was far too long. We did feel at times that we did not have enough time in places. For example, the Damai National park was a wonderful place to stay, but we got there at 1pm, went to see the orang-utans at Sepilok at 2 and were back by 4pm only to have to leave at 5am the next morning. (And that was after 2 internal flights in the morning!!) We could have done with a few more 2 day stops. The visit to Sepilok was fun, but a bit staged, and the visit to the turtles was very disappointing.

The island was beautiful, and we did have time to relax which was much appreciated, but the turtle viewing was very brief, only to see the eggs being laid and we felt we were being treated like children. At the end of the viewing time the ranger said "class dismissed" which summed it up. We did give suggestions to the local guide as to how we felt the evening could have been done differently. For example, have small groups viewing several turtles as opposed to about 30 people trying to see 1, or have people viewing from boats off shore so at least you could see the turtles landing because by the time they have dug their holes they are covered in sand, and you can't see them properly. I would say that was the only time I felt sorry for the wildlife.

The thing we all enjoyed the best was the trip up-river to visit the long house. The boat trip was fantastic in itself, and felt like a real adventure. The people in the long house were very friendly and were obviously benefiting from the tourism and support from your company. Swimming under the waterfall was amazing, and the meal back in the long house was the best of the trip. We all were, however, very relieved that we did not stay in the accommodation next to the long house because it really was very basic. Fine if we had been 18, but not for 40 year olds!!! (I've got to the stage of needing some creature comforts!!) The Hilton was expensive but well worth it and had the most amazing views over the lake. I also really enjoyed the trek in the jungle. Again I would not have missed the experience, but the accommodation was very basic. I suppose I did expect the standard to be higher overall, even though some of the places we did stay in were magical.

We all did agree, however, that we were pleased to be staying in local accommodation as opposed to International because we got a much better sense of the country, and it made the trip alot cheaper whilst we were there.

The country was very clean and you could drink the local water without worrying. Hardly any mosquito's and the people were so friendly. No hawkers or beggars and a higher standard of living generally for the local people. There was a lovely sense of equality amongst the people that I have never experienced before. The weather was very hot and humid. it was overcast alot and rained every evening. This did not matter much and we managed to have fine days when we were on the beach.

We all agreed it was our best holiday ever. Very well organised and smoothly run. We never had to wait for transport and everyone was helpful with our bags and ensuring that we had what was needed. I personally would have preferred to go up river again in Sabah and have more time to spot wildlife in its natural environment as opposed to going to Sepilok which rather felt like visiting a zoo. I am trying to give constructive criticism, and do not want to detract from the fact that we really did have a fantastic time. I also really appreciated the help I got before we left. I was anxious that I might be taking too much on. In the end I have returned healthier, fitter and more energised than I have felt in years!! A fantastic tonic, I think it ought to be available on the NHS!!. Thanks a lot everyone, and we look forward to travelling with you again.

Read the operator's response here:

We're delighted to receive such enthusiastic endorsement of the holiday, especially those elements which most closely reflect our efforts to offer our clients genuine travel experiences. We'll be meeting with our local Borneo partners next month and will discuss the various suggestions made by this client, to see if we can further improve this very varied and action packed holiday.

Reviewed 28 Mar 2008 by Barbara Burke

1. What was the most memorable or exciting part of your holiday?


Meeting indigenous people and glimpsing their lives, seeing wonderful wildlife - proboscis monkeys, orang-utans, turtles laying eggs being the most memorable, but there were many others too, swimming in a jungle pool below a waterfall - like Tarzan!

2. What tips would you give other travellers booking this holiday?


Take mixed cotton /polyester clothing - a 100% cotton t-shirt took 3 days to dry because of the humidity. Don’t take travellers cheques as recommended - we discovered that most banks and money changers won't have anything to do with them. ATMs are much better and there are quite a few around, - ask your guide.

3. Did you feel that your holiday benefited local people, and minimized impacts on the environment?


I think it benefited us most, but the Iban community we visited, had certainly been able to improve its standard of living and maintain its community because of the financial benefits of tourism. We did do a lot of travelling, including 3 internal flights. I'm not sure this was good for the environment, though we could not have had all the experiences we did have without this.

4. Finally, how would you rate your holiday overall?


Fantastic! Aided greatly by a local guide who was both extremely knowledgeable, organised, and tolerant of persistent questioning by both the children and adults on the trip.
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