Wheelchair accessible holiday cottages, South Downs

Our accessible facilities are important to us because we want everyone to feel as welcomed as the next person in an environment which does not look like a care home or hospital. We feel that everyone deserves a fantastic holiday.

All cottage are ground floor access, except one cottage. We have an accessible lift into the pool and jacuzzi, we offer a range of accessible equipment for all out guests, such as wheelchairs, crutches, toilet seats, showing wheelchairs, etc., more specific equipment is brought in by an outside company. We send guests an accessible web page, with a list of the equipment to borrow for free, and guests just need to book these before arrival (including cone furniture raisers, vibrating alarm clocks, crutches, walkers etc.
As a farm estate we have several businesses who are locate here and one of them is a care company, who offer care services to some of our accessible guests.

Our entrances and interiors are designed for wheelchair access. We have also disabled parking and paved routes for accessible users from each cottage and into the swimming pool. We have accessible changing rooms, showers and toilets in the swimming pool complex. Every M3A rated cottage has 1 to 2 wet rooms, depending on the bedrooms in that cottage.

We have blue and red dots on taps, a panic cord in each accessible toilet/wet room. We also have touch lighting on the bedside tables and we can provide a vibrating alarm clock when required. As self-catering cottages we do not offer one to one help.

We have staff on site every day who can guide if required and a vibrating alarm clock but as a self-catering cottage complex we do not offer any extra services. There is a care service on our estate, which can help – but these services are booked by the guests themselves.

We do not offer such services although we have offered the pool area for one hour at a time for people who need quite time /alone time when requested and if it is not too busy. During children’s holidays the complex is very busy and we would not recommend for someone who needs quite/alone time to choose to stay at that time.

We supply fridge meals and we always put a labels with ingredients. We can supply gluten free meals and nut free but these are prepared in a kitchen which handles nut and flour. We always try to accommodate guests. We can also strip a cottage of all feather duvets or pillows and all cottages get a deep clean when dogs have stayed. As self-catering cottages, food is not something we offer as a standard, people usually bring their own food.

Everyone is treated the same, everyone gets the same welcome, the same services, irrespective of colours, orientation and beliefs.

We have an electric vehicle charging point. It is FREE to use, till at least December 2021.