Family adventure holiday to Vietnam & Cambodia

Travel Team

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Departure information

This trip can be tailor made throughout the year to suit your requirements
Overview:
We believe that travel is for everyone. This is a really core principle for us and we passionately believe that where there’s a will there’s a way. We take all ages and all levels of fitness and we do everything possible to ensure that our tours are accessible for everyone, irrespective of physical ability or cognitive conditions. In our experience, there is almost always a way of making a tour suitable for everyone. It’s conceivable that there may be some situations that we can’t accommodate but we haven’t come across them yet!
Limited mobility:
Everything that we do is tailor made so if we have guests with limited mobility, for example, we will tailor the programme to take this into account, and will suggest hotels which will suit. Just let us know what your requirements are and we can talk you through the options
Wheelchair:
In most of our destinations, it is not possible to arrange a special vehicle adapted for wheelchairs, but we are able to arrange a large vehicle which will have ample storage for a wheelchair. Some hotels have wheelchair access; these may be few and far between but we can suggest where these might be possible. Where there is no wheel chair access, but not too many steps, hotel staff are always happy to help with lifting the wheel chair.
Blind/ limited vision:
All of our customers will be travelling as part of a family group therefore we would expect that one of the family would be able to provide necessary assistance to a traveller with limited vision. Information in braille is almost never available but local support can be provided, for example ensuring that porters are available to carry luggage in airports / train stations / hotels so that the travel partner is free to assist the person with limited vision.
Deaf/limited hearing:
As stated above, all of our customers will be travelling as part of a family group therefore we would expect that one of the family would be able to provide necessary assistance to a traveller with limited hearing.
Cognitive conditions:
We have experience in providing appropriate spaces for all travellers, whether this means hotels with access to outdoor space, ground floor rooms, quiet rooms and so on. As all of our customers will be travelling as part of a family group therefore we would expect that one of the family would be also be on hand to provide necessary one on one assistance to a traveller with cognitive conditions as required.
About this Free from food:
If guests have serious dietary issues (or allergies) we will arrange translations into the relevant local language(s) to explain these, and will brief guides to ensure that appropriate food is served.
LGBT: LGBT: LGBT:
The staff who are responsible for running our tours will always be LGBT friendly. Many of the destinations in which we operate do not offer equal rights to the LGBT community, and outward displays of affection may be problematic. We will be able to give advice on this on a country by country basis.
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Responsible tourism

Responsible tourism: Family adventure holiday to Vietnam & Cambodia

Environment

All of our tours in South East Asia are run in conjunction with local partners that have been chosen partly because they provide a fantastic service but also because they share our environmental and social goals.

In Cambodia, many of our groups visit a site called Sambor Prei Kuk. This is in an area where landmines have been a problem and our guides use the opportunity to educate visitors about the problems that landmines can cause. There is also a landmine museum in Siem Reap that we encourage those with older children to visit and it provides an excellent insight into this environmental issue.

Throughout the region we try to use small locally owned hotels that have been built and furnished using local materials and we try and eat as locally as possible, making use of the many fantastic seasonal ingredients on offer. We cut down carbon emissions on the trip by using low carbon methods of travel such as cycling and boat rides where possible.

Our UK office is run as environmentally as possible. We operate a primarily paper free environment and do not produce brochures (which often leads to a lot of waste) but market our tours exclusively on the internet.

Community

Our programmes in South East Asia are run together with partners that are owned and run by local people and who share our belief in the importance of operating in a socially responsible way.

In Phnom Penh we always encourage families to visit one of the excellent restaurants that are run in conjunction with street children. These provide older street children with a way of earning a living through tourism whilst also providing visitors with information about some of the issues facing in the area.

We also provide the opportunity for our guests to visit other social projects if this is something that they are interested in. In particular there is an excellent museum in Siem Reap that gives details about the use of landmines in Cambodia, something which is a significant problem.

One of the main issues facing tourism in both Vietnam and Cambodia involves the exploitation of some hilltribe communities. We have been working closely with our partners to ensure that all of our visits are carefully controlled to ensure that they bring about a positive rather than negative impact on host communities. As an example we try to 'share out' the hosting experience amongst different families where possible, to ensure that tourist revenue is spread evenly within a village and not just concentrated with one family.

Most of our groups will use local guides throughout their visit. The guides are from the local area and will give an excellent insight into the way of life in the region.

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