Encounters Travel

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We are a UK registered company, with full bonding and financial protection through ATOL and IPP. Our owners and directors have over 50 years of experience between them of arranging this type of travel, from driving overland expeditions and running travel companies both here in the UK and on the ground. This gives us an unbeatable knowledge of all aspects of running our holidays safely and responsibly, and means we can guarantee excellent and consistent customer service from start to finish.

Our tours are designed to give our travellers the best possible experience in each country, and to be good value without making compromises to save time or money. We also try very hard to keep our holiday style and inclusions/exclusions as consistent as possible from country to country. Our guaranteed departure group sizes are kept small, with a maximum of eighteen, to ensure that everyone in the group has a good experience and doesnít feel left out. At peak seasons we may run several groups on the same date, but will never compromise on the service each group receives.
Member since: 05 Mar 2012

How the minimum criteria of the responsible travel standard was met...

Economic responsibility

In all our destinations we make use of local guides. In a country such as Egypt where we have a partnership to Encounters Travel, we use local peopleís shops for selling perfumes, papyrus and other Egyptian hand made goods. The facilities boat that we make use of in Aswan and Luxor is exclusively used by us, which provides a direct stream of income to the boat owner and his staff. We encourage our guests to buy local products and make use of services that people in the local community offer. We help indirectly through capacity building projects we implement with our employees and through the experiences and culture exchanges that take place between the locals and the travelers during our tours.

Environmental responsibility

We have decided that the environment is a major component of any local community and any negative effect on the environment would directly have an impact on the lives of the inhabitants of the local community. Therefore, we have drawn up a strict environmental protection policy that all our employees and travellers have to abide by. In Egypt we have implemented a facilities boat which is used for all passengers travelling on the felucca sailboat. This boat ensures that everyone who needs to take a toilet break can use a proper toilet. They donít need to stop on the banks of the Nile River any longer to make a toilet stop in one of the farmlands. This boat also has a kitchen which means food is prepared on the facilities boat. That means the waste of food being prepared on the banks of the Nile river is now eliminated. At our offices in London we have a local print shop collect all used ink cartridges and they dispose of it in the appropriate manner.

Social responsibility

Encounters Travel has also considered the social aspect of the local community and how to respect the customs and traditions of the inhabitants helping us operate our tours. We always provide our guests with all the information needed to understand the community they are visiting and we create valuable opportunities for the travellers and the locals to mingle and exchange ideas and thoughts. In Egypt, we were able to create valuable relationships with many communities including the Bedouins of Sinai, the community of the Red Sea, and the Nubians who live in the South of Egypt. These communities and their leaders in particular understand that Encounters Travel is different than any other travel company. In most of our tours we have implemented a walking tour. During these walking tours we offer our passengers the opportunity to see how the local culture lives and operates during their daily lives. We also allow them to speak to any of the locals during the walking tour and as far as possible, we ask the locals to join us in the walking tours.

With over 50 years combined experience leading and planning tours, this UK company prides itself on providing excellent value without compromising quality
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