Q Travels

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Member since: 20 Jan 2021

How the minimum criteria of the responsible travel standard was met...

Economic responsibility

We do our best to support economic sustainability and therefore all of the participants in our suppliers’ network are
small local suppliers who hire local people – this is our company’s credo. Our guides, drivers, etc. are locals from the
region where the trip is taking place. We use services of small local businesses and we present them in our programs.
We are currently negotiating with The Blue World Institute of Marine Search and Conservation in Veli Losinj,
Croatia. The BWI works to protect the marine environment of the Adriatic Sea. Their research focuses mainly on large
marine vertebrates (dolphins and whales, sea turtles, sharks, and giant devil rays) informing their education activities
and conservation projects.

Environmental responsibility

We can offer our guests slow traveling - staying at one location to prevent a lot of moving around by car and the
overall carbon footprint. We focus on small groups (6-8 people) in our offering as well as FIT travel where means of
transportation are reduced to one vehicle to also reduce the carbon footprint (usually minivans or even hybrid cars).
Our tours tend to have “no restrictions” label, meaning adapted to people with disabilities, dog-friendly hotels, and
activities too. Nature-based activities is something we give a lot of importance to and Croatia as a destination is not
very urbanized (with the capital - Zagreb as a slight exception, albeit the city is considered very green and walkingfriendly on a global scale of capitals). We have a lot of office-based initiatives to increase a responsible effect on the
environment. To name some of them – we do not use paper towels, we use kitchen cloths that we regularly change
and wash, bring back into the office. The cleaning products we use to clean our office are made with bio-ingredients
and not the industrial kind. We recycle paper and plastics, and we do not print pamphlets for our end clients – we
never have. Our clients receive our offers via email and other electronic channels with the remark “before printing
please consider the environment”. The taps and soap dispensers in our toilets are on sensor and this is how we save
the excess use of water. At the end of the day all electricity is turned off in our offices. In almost every hotel in Croatia
you will find a sticker for the guests to mind their water use as well as to save water. We work with a lot of them and
we take pride in it. The tap water in Croatia is potable and we always remind our travellers that as well as of the fact
that, instead of buying bottled water, they can always refill their bottles even on the springs in nature. This is
something we advise our clients to do and that we remind them of in the final letter they receive from us before their
trips. Also, in the final letter we send our travelers they are reminded of the behavior in certain places they will visit,
and our guides are all trained to instruct them on this matter. They are directly instructed not to litter, to pick up their
trash behind them, smokers are instructed to use any kind of portable ashtrays for the cigarette buds, they are asked
to purchase souvenirs from local people and strictly asked not to take with them parts of forests or beaches. Our
guides are well educated on the environment where our activities take place and guests are encouraged to behave in
a manner that impacts the eco-system least. We like to steer people off the usual mass tourism paths and into
programs that we offer that can benefit the local community without the mass impact. For instance, we do not
recommend visits to the Plitvice Lakes National Park during high season as the impact of the number of guests is in
direct correlation with the ecosystem of the Park.
Within the company, our employees either walk to work or use bikes and public transportation and as it is so
accessible, most of our staff use local providers to buy fruit and vegetables on a weekly basis. Also, most of our
itineraries recommend visits to green markets and we visit local producers where we organize various tastings.

Social responsibility

The goal of our itineraries and our partnerships is to involve the local communities and have them support the regional
and local development in the long run. We encourage our guests to shop from the local community (so called “OPGs”
or the family agricultural estates where only the locally grown and produced food products can be tasted, bought, and
consumed). All our travelers are provided with accurate pre-trip information on the social and political situation in our
destination, but we also advise them to keep in mind that Croatia is pretty much a very safe country for all types of
travelers. That there are no restrictions they would have to abide by and that socializing with the locals is
encouraged. Also, we also send them tips that will assist them in their everyday interaction during their stay (what
currency to use, electrical plugs & sockets, how to travel from one place to another, where to buy certain things they
might need during their trip, etc.). Guests are provided with suggestions of ways to always minimize the negative
impacts on local cultures – by the company prior to their arrival and by our guides, once here. Most our pre-made
itineraries have suggestions for the guests to help them build a local feel into their trip.

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