Simon McArthur review 23 Jun 2015
1. What was the most memorable or exciting part of your holiday?
Hiking the Inca Trail
2. What tips would you give other travellers booking this holiday?
Ask for lots and lots of detail to be written into your itinerary. It would seem that even Responsible Travel companies are yet to fully empower their clients with detail about the experiences and tips on how to make the most of them.
3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?
Our trip across Peru definitely benefitted local communities, because much of our travel was hosted by them, and because we bought souvenirs directly from the makers. However, there were limited opportunities to reduce environmental impacts and support conservation. In addition, the interpretation did not address these subjects unless asked, and in some instances the guides claimed no issues, directly contradicting published research and campaigns in local areas.
4. Finally, how would you rate your holiday overall?
The overall experience was brilliant, but it did not meet up to our expectations of responsible travel.
Read the operator's response here:
Thank you very much for your review and the detailed trip notes that you have already sent us. As a professional responsible travel consultant your comments and advice are very useful and much appreciated.
We are very happy that you had a fantastic time overall, especially with all of the communities that you stayed with. We have taken on board your comments and are looking into how we can improve the information we give to our customers, further minimise our environmental impact and increase awareness of certain issues with our guides in Peru.
We are absolutely committed to maximising the positive impact of our trips and, whilst (as you mention) we work hard to share the economic benefits of our holidays with the communities we work with, in depth feedback such as yours really helps us to understand areas that we can improve upon, so thank you.