2 independent reviews for Family volunteering with elephants in Thailand

Reviews for Family volunteering with elephants in Thailand

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review 4 Jul 2017

1. What was the most memorable or exciting part of your holiday?

Being so close to the elephants for so much of the day! Honestly, the entire trip was memorable and exciting, and I cannot recommend it highly enough. The animals, the staff, the other volunteers, the food, the additional evening programs, the school visit one morning - it was one of the best weeks of my life!

2. What tips would you give other travellers booking this holiday?

Just do it! What an amazing place! I can't wait to go back.

3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?

Absolutely! I felt like it was possibly the only legitimate place in terms of elephant conservation. No rides, picture painting or anything that requires a negative impact on the elephants. The local people seemed genuinely happy to work there and host volunteers and visitors from around the world.

4. Finally, how would you rate your holiday overall?

Phenomenal. Just the best week. I want to do it over again!

review 21 Dec 2016

1. What was the most memorable or exciting part of your holiday?

Helping at the elephant hospital and working one on one with Nam Fon

2. What tips would you give other travellers booking this holiday?

To book directly through the sanctuary's website. I could have saved myself $700 if I had done this. And as I now am in debt on my credit card from this trip, I wish I knew to book through the sanctuary.

3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?

Yes absolutely. I have also continued my work here in the US by helping to fund raise for the sanctuary.

4. Finally, how would you rate your holiday overall?

10 out of 10, even though I got salmonella poisoning.

Read the operator's response here:

Thank you so much for completing the Responsible Travel feedback form. We really appreciate that you have taken the time to do this. We are delighted that you had such a great time overseas and enjoyed volunteering at the sanctuary. The sanctuary is an inspiring place and one that we love to work with. We were very sorry to hear that you got food poisoning whilst you were on holiday, and hope that you recovered quickly and were able to make the most of your time away still. We feel that it is important to address your comments about booking in the UK and booking locally in Thailand. Whilst booking directly with the sanctuary is indeed cheaper up front, in the long run booking through an agent brings you greater benefits. We interview each participant that goes away with us, and spend as much time as is needed on the phone chatting things through, making sure that the volunteer is right for the project and that the project is right for you. Help is always at hand in the UK, either over the phone, email or even Facebook. We afford a high level of care and support to our volunteers, as this ensures that you are a good fit for the project and that your expectations are correct. This also means that you receive 24/7 support in both the UK and Thailand. We have found that, for many people, it can be a daunting experience to book something direct as it can be unclear if it is a legitimate enterprise. Paying in a foreign currency to a foreign website is often a risk. Booking through an agent guarantees that you are paying in your own currency to a secure and trusted organisation. Additional extras that you will have received booking through us is financial protection, a friendly service that speaks your language, extra trip preparation help, accommodation, some kit, discounts at kit providers, assistance with flights and the option of getting personalised travel insurance. We are pleased that you benefited from our service, which ultimately meant that you were able to go to Thailand and volunteer at the sanctuary. All that we do means that our volunteers have the confidence to take the trip, and we are delighted to help hundreds of travellers to achieve these life changing trips each year.

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