4 independent reviews for Log cabin holiday in Finland, with activities

Reviews for Log cabin holiday in Finland, with activities

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review 1 Mar 2014

1. What was the most memorable or exciting part of your holiday?

The Food, the Huskies, the snowmobile trip.

2. What tips would you give other travellers booking this holiday?

Dont take too much clothing as most day to day items will be supplied and they keep you nice and warm. Socks and thermal clothing are a must along with light layers to go under your all in one suit.

3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?

Yes.

4. Finally, how would you rate your holiday overall?

Very well organised from the flights, connections, trips and the food was good.

review 12 Feb 2014

1. What was the most memorable or exciting part of your holiday?

Most memorable time was mistaking a false fire alarm for a Aurora alert [not knowing how an Aurora alert would sound like] around midnight. :) Exciting part was the Snow Shoe walk at night in the Woods with an experienced guide imparting knowledge about the fauna and wildlife.

2. What tips would you give other travellers booking this holiday?

For travelers from the tropical regions, do not hesitate to join the snow activities like husky safaris, snow shoe walk or even go on the snow mobile. it would be an experience to behold. [I would caution though, that it may not be easy to handle the snow mobile due to the weight and the 600cc capacity for those weighing below 50kgs] :)

3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?

I am not sure if my holiday had benefited the local people, but i am convinced that the fresh air and the clean environment was a bonus to the mind and well being of someone who comes from a polluted Asian city.

4. Finally, how would you rate your holiday overall?

Very memorable and would not hesitate to visit again, given the time and opportunity.

review 12 Jan 2014

1. What was the most memorable or exciting part of your holiday?

Though not able to see any northern light, the only memorable night was the smoked salmon dinner, however, the drinks should had been included and not to be paid separately as the tour was supposed to include 6 dinners!

2. What tips would you give other travellers booking this holiday?

The followings are needed to be addressed :- 1. The arriving night was not well planned. Arrival time at the hotel should be earlier so that proper dinner is given and not the miserable cold piece of "meal" with cold water! 2. The transit time at Helsinki airport should be shorter than the scheduled 5 hours. There was ample time to take the earlier connecting flight to Rovaniemi at 4.20 p.m. whereby the transit time would only be 1 hour 30 minutes. 3. The second night dinner was a let down and with no order drinks available! 4. There was no prior notice that the new year eve dinner did not include the ordered drinks. Surprised and disappointed looks all over when asked to pay for the drinks. 5. Day to day pragramme was subject to last minute change of time!

3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?

Perhaps only benefit the local people in turn of economic income.

4. Finally, how would you rate your holiday overall?

Could be better due to the above reasons.

Read the operator's response here:

Hello HC Toh, Thank you very much for your comments regarding your holiday to Finland over New Year. All of our guests are sent the flight times for the holiday before any booking is confirmed. Flights to Finland during this period are in incredible demand and whilst we go to every effort to secure the ideal flights for our guests we always make anyone booking any of our holidays aware of all flight times (including connection times at airports) and only once we have their acceptance in writing is a booking confirmed. We also describe on our website that for our guests who are arriving after dinner service has finished that a cold plate will be waiting for them upon arrival. As I'm sure you can appreciate it is not possible to keep the kitchens open late into the night so the hotel offer this solution. This pre-prepared selection of sandwiches and salads have been much appreciated by previous clients after a long day of travelling. We do not state anywhere in our literature that drinks are included within the half board meal basis and in our experience this is not standard in any European hotels. The bar area of the restaurant and the drinks menu provided on the tables clearly states the price of each drink and our local representatives, along with the hotel staff, were on hand during all meal times to answer any questions you may have. The bar area is always open during dinner service and alcoholic drinks are available for purchase. Selected soft drinks and water are provided with the hotel meals. It clearly states on all of our pre-departure information that the order of activities is subject to change. This can be for a number of reasons but safety being at the forefront of any decision. If adverse weather is forecast or our guests enjoyment of an activity may be affected in any way the local guides occasionally make the decision to change the order of activities. As many of the factors which influence these decisions are completely out of the guides control sometimes this decision does have to be made at short notice however our local representatives are always present to assist and answer any questions people may have. I hope you feel we have addressed your comments in an efficient and comprehensive manner and would welcome any further feedback you have from your holiday in Finland. Very best regards, Amy Griffiths Product and Operations Manager

review 14 Dec 2013

1. What was the most memorable or exciting part of your holiday?

We had a fabulous trip and so many new experiences, it's hard to choose but I would say our snowmobile and husky safaris were the absolute highlights. Then our stay in a log cabin was fantastic and just being in the arctic landscape was breathtaking.

2. What tips would you give other travellers booking this holiday?

Don't expect to see the Northern Lights - it seems it is real pot luck and you may be lucky or you may not, so if it is the only reason you are travelling to this destination - you may well be disappointed! Take lots of removable layers - socks, vests, leggings, hats. Ladies - forget hair styling and make up. Try all of the different activities on offer - even though they may seem similar, each experience is really different i.e husky and snowmobiling safaris and if possible book for the morning slots as night comes really early and you'll be travelling in the dark if you start after 2.30pm and will miss the views and possible wildlife.

3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?

Most of the people we met who worked providing the activities, came to work just for the season from other parts of the country and your company reps were English, so it was only really the hotel workers who were local who benefitted. The environment seemed to be well protected and people were kept to specific paths and routes within the national parks - which are vast. Seeing this incredible landscape did make you so aware of nature and the need to conserve our beautiful wild places.

4. Finally, how would you rate your holiday overall?

The holiday was fantastic and a great introduction to winter sports and activities. The care taken by all the guides made you feel safe and informed. Snow suits and protective clothing provided was really effective, clean and functional. The accomodation was a dream for us - staying in an authentic log cabin which was so warm and well designed with our own personal sauna. The food was good, great variety and lots of local dishes and my vegetarian requirements were no problem. Value for money I would say is pretty good, especially if you are going on your first trip to Lapland and you just want everything to be easy with peace of mind. Only sad thing is we didn't catch the Northern Lights (one of the main reasons we went) - we were given a mobile phone to give aurora alerts but it never rang - even when there was a small display but we realise it's a natural phenomena and not guaranteed.

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