Responsible Travel holiday voucher terms & conditions
- Vouchers can only be used against holidays or accommodations marked as eligible. The holiday page will have 'vouchers accepted’ on it (about half way down the page). If there is no mention of voucher use on the holiday page then vouchers cannot be used against this holiday.
- Please give your voucher code to the operator at the time of booking. Without the voucher code the operator will not be able to apply your voucher or give you the discount.
- Only one voucher/voucher code can be used per booking.
- Vouchers can be replaced (i.e. if lost, stolen or destroyed) provided they have not been used. Just email us.
- Vouchers can only be used with Responsible Travel members towards full and final payment for any holiday or accommodation marked as eligible. They may not be used against a deposit or other part payment.
- Vouchers are non-refundable, non-exchangeable and may not be applied retrospectively.
- Your voucher can be used against multiple bookings.
- In the case of vouchers with a minimum spend the full minimum spend must be reached within the same one single booking in order for the voucher to be redeemed.
- Loyalty discount vouchers are exclusively for people who've previously booked a holiday via Responsible Travel.
- Any refund associated with your booking will be in vouchers, to the extent that the vouchers were used to pay. Where payment was made in cash and vouchers, and the refund is less than original payment, the cash portion of the payment will be retained before any part of the vouchers.
- Vouchers can only be used to pay for the holiday or accommodation as seen on Responsible Travel and cannot be used towards other expenses such as food, drink, spa treatments etc.
- To use your voucher you must make your initial holiday enquiry via our website. If you do not register your initial enquiry with the holiday provider via our website and instead contact them directly then your voucher cannot be used against the holiday.
- An admin fee plus VAT is applicable on all corporate voucher orders.
Start searching for your holiday or contact our Travel Team on 01273 823 700 if you need help finding your holiday.