Christine Acton review 9 Aug 2018
1. What was the most memorable or exciting part of your holiday?
the wonderful scenery
2. What tips would you give other travellers booking this holiday?
You could be the only student on the course. Be aware the level taught for you could be too basic for your requirements. The walking aspect will depend on
the level of fitness of the other students.
3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?
Yes as stayed with local people and ate in local bars, restaurants
4. Finally, how would you rate your holiday overall?
I was very disappointed with the level of Spanish. There were 3 students in our group. Two of us from day one expressed our views. It was not until day 4
these were taken into account. Good help with my poor pronunciation in classes when they were taken by school owner.
Before booking I had tried to find out details about the walking as due to asthma my uphill pace is slow. I was given very vague answers that it all depended
on group. The other two students were very fit capable walkers so apart from one walk I opted to do my own thing using the transport to the start of the walk
and take usually a there and back walk which was fine. I have attended other Spanish holiday courses and never been unhappy with the course and the Local family stay accommodation was very enjoyable.
Read the operator's response here:
Thank you for taking the time to write a review and so sorry to hear that you were unhappy with the level of Spanish learning on our course. We pride
ourselves on the great positive feedback we have had to date and take all critique seriously.
Some students who have been studying for a while can find it frustrating not being able to progress at a particular pace. Because our courses have been
created to use a communicative approach we are not keen on covering more complex grammar until we feel students have a good command of the basics.
As you know, we ask all our students to take a level test before they start the course (in most cases even before they book) and you were placed in a group
with students whom we believed to be of a similar level to yourself.
With regards to the walking activities, it feels a little unfair that you say you were given vague answers. During our chats/in our emails, we advised you
about the elevation gain and that it could be anything from 50 to 700m. I recall from our email communications that when you asked if you could get a
refund if you found the walks too hard, you were told you could. A refund was offered, as promised, after the first walk, which you rejected. As I am sure
you understand, it is impossible for us to assess someone’s level of fitness before they start walking. We have had 72-year-olds who left us behind in the
hills and 30-year-olds who have found the walking in the area too hard for their taste! I also feel that we acted fairly in offering you the refund you
We’re glad you enjoyed some aspects of the trip such as the wonderful Picos de Europa scenery, your family stay and especially that you feel your stay had
a positive impact on the local economy.
Wishing you all the best,