Sue Wickenden review 29 Aug 2017
1. What was the most memorable or exciting part of your holiday?
The lessons were excellent, clear and very absorbing. The time flew by! The walking was varied and the countryside and mountains are beautiful. Panes is a lovely little town with some good restaurants and bars
2. What tips would you give other travellers booking this holiday?
Hire walking poles from the school, don't try to get your own through as hand luggage. Book a taxi direct with a taxi in Panes. The school transfers are very expensive and if shared you can end up waiting around a lot and you find you each pay the full rate!
3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?
It probably benefited the town's economy generally. No other environmental or conservation issues.
4. Finally, how would you rate your holiday overall?
Read the operator's response here:
Thank you for taking the time to write a review.
We think there might be a couple of misunderstandings regarding the poles and the transfers, so we'll clarify them for future students looking at this review.
First, the school does not hire walking poles. We have a couple at the school students are welcome to borrow if they need them and can't travel with them.
As for our transfers, they are actually a lot cheaper than paying a taxi (either at the airport or Panes). The local taxis give us preferential rates because of the volume of work we generate for them. In the few occasions when students can share a transfer, we always ask them if they are happy to hang on for their fellow student and only if it's a reasonable amount of time between their arrivals. As we explained at the time, no refunds are made on transfers if students decide to share them once they're here for a number of reasons: we have already paid taxes and commissions on them, which cannot be claimed back, and, most importantly, we have a commitment to our students to take them to their destination, so if any last minute changes were needed (such as illness, flight time changes, etc.) we would still have to take them separately.
We hope this clarifies things for other students reading this. Don't hesitate to ask any questions, we're always happy to help.