Nigel Summerell review 24 May 2022
1. What was the most memorable or exciting part of your holiday?
Meeting the Bears, accommodation was great as were the staff and the location was stunning.
2. What tips would you give other travellers booking this holiday?
Train travel is very comfortable, boots definitely required.
3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?
Yes, A lot of local produce, most staff lived locally and we used local transport when needed.
4. Finally, how would you rate your holiday overall?
Excellent, Most of the correspondence between us and the operator was initiated by us, They were not good at keeping us updated on the trip, The Hermani Villa team on the other hand were very helpful and informative.
Read the operator's response here:
Thank you for your review, Nigel. We're so glad to hear that you had an enjoyable holiday with us in Romania, and it is heartening to hear that our commitment to sustainable travel was noticeable. We were sorry to read, however, that our Customer Operations team was less communicative than you had expected; we have raised this with the team, and made clear our expectations that our clients should be given prompt and proactive updates on any necessary
documentation or changes regarding the trip.