Ann and Neil Nosworthy review 6 Oct 2022
1. What was the most memorable or exciting part of your holiday?
2. What tips would you give other travellers booking this holiday?
You need to speak and understand at least a little Spanish
3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?
Yes it supported local people and supported conservation.
4. Finally, how would you rate your holiday overall?
Hurricane Ian severely disrupted our itinerary and we also had a couple of difficulties with transfers that went wrong but they were not the fault of the operator. Kath stayed in frequent contact with us throughout
Read the operator's response here:
It was unfortunate that the hurricane hit the island just as Ann and her husband were arriving but September is a peak period for such weather in the Caribbean and we did discuss this at the early stages of planning the trip.
A little bit of Spanish goes a long way in Cuba. Our guides all speak English, and most homestay hosts can also manage some English. However, drivers for private transfers may not have any English at all and it is unusual for local people to speak much English unless they are involved in tourism in some way or another. We are very careful about how these Cuban tours are organised, and we make sure that all our locally engaged colleagues, private accommodation providers and any other small private suppliers are paid well. On this trip our clients go hiking and walking in national parks and reserves which we have visited ourselves, and which we know are professionally managed.We were aware of the two transfers which did not work out as planned but they were quickly resolved. Our director Kath Bateman was in very regular contact due to our concern about Hurricane Ian which hit the very area of the island where this tour was taking place. Our local team were in constant contact with Ann and her husband as well as ourselves so we were aware of any amendments made to their itinerary necessary for their safety and security.