Frona Hall review 27 Jun 2022
1. What was the most memorable or exciting part of your holiday?
Discovering the scenery, beauty and history of the region.
2. What tips would you give other travellers booking this holiday?
Make sure the operator a policy vis a vis Covid - being in a mini bus with people obviously suffering from Covid and not wearing masks to protect the rest of the group is not acceptable.
3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?
4. Finally, how would you rate your holiday overall?
It mostly met my expectations.
Read the operator's response here:
Hi Frona, we are grateful for the time you have taken to provide us with a review for this new and exciting trip to the Balkans travelling by rail. As we stated the scenery is inspiring, we are pleased to see you agreed and this was your most memorable experience as I'm sure there are many. You comment around Covid policy is valid, we take this very serious and have a firm process in place to handle any confirmed Covid case on tour and ensure all our travellers are
safeguarded. If there is any aspect on this matter you would like us to clarify, we encourage you to get in touch with us directly. Our aim is to deliver a product which exceeds our customerís expectations and your feedback will surely go some way towards this. I trust you have returned home with some lasting memories of your time away and we look forward to you travelling with us in the not too distant future.