Michael Hall review 28 Nov 2018
1. What was the most memorable or exciting part of your holiday?
Climbing Dune 45 at sunrise.
Watching animals visiting waterholes in Etosha.
Landscapes and sunsets.
2. What tips would you give other travellers booking this holiday?
Be prepared for very hot, sandy walks!
Don't believe everything you read in the operators itinerary.
3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?
Very little. It provided employment opportunities and excess food was passed to local people. However we were forced to buy water in plastic bottles from shops throughout our trip. There was a visit to a 'cheetah sanctuary' included in the trip, which was not the conservation project advertised and was extremely distasteful.
4. Finally, how would you rate your holiday overall?
Namibia was a fascinating country and I would like to visit again. But I would not go on this trip or use this tour company again, given the poor service I received.
Read the operator's response here:
We were pleased that Michael found Namibia to be a fascinating country and enjoyed watching animals visiting waterholes in Etosha, although we regret that he was disappointed with aspects of the trip. The usual process on this tour is for clients to bring a water bottle with them and to fill it up at each campsite, lodge, or from the water tank in the tour vehicle.
We were concerned to learn of Michael's experience and so have asked our local operations
manager to ensure that all tour leaders are advising clients correctly regarding this matter, so that single-use plastic bottles are not being bought and used unnecessarily.
The enclosure for a number of rescued cheetahs at the Namib Carnivore Conservation Centre used to be much bigger, approximately 500 hectares, but earlier this year the size was, regrettably, significantly reduced as one of the fences did not meet Ministry of Environment and Tourism standards. Whilst we feel it is a project worth supporting, and we are of the understanding that the conservation centre will be able to re-upgrade to a larger enclosure again in March 2019, we have asked our local operations manager to ensure that tour leaders clearly explain the situation regarding the smaller enclosure to groups in the interim. Should we continue to receive similar feedback, we will remove the Namib Carnivore Conservation Centre from the itinerary until the situation improves.