Wildlife - Landscape - People

At Responsible Travel we help our customers live their travel dreams, while ensuring local people and wildlife benefit. We also aim to be a catalyst for positive change in the tourism industry.

Responsible Travel is the world's largest online travel company specialising in responsible tourism. We offer over 5,000 holidays, across 180 countries. Every trip on our site is screened for its commitment to responsible tourism. In addition, we are an online publisher, publishing over 400 travel guides and articles.

The company has been around since 2001; we grew rapidly in 2017 and aim to expand further in 2018.


Job vacancies in travel companies


  • Interns - Responsible Travel: Only through funded third party - Brighton, UK
  • Work experience - Responsible Travel: Unpaid 1 week placement - Brighton, UK
  • Destination Specialist (Africa) - Natural World Safaris: £20,000 - £30,000 - Brighton, UK
  • Luxury Travel Sales Consultant (Africa) - Wayfairer Travel: £28,000 + OTE - Bristol, UK


  • Destination Specialist (Africa) - Natural World Safaris: £20,000 - £30,000 - Brighton, UK
    Natural World Safaris are looking for an enthusiastic and knowledgeable Destination Specialist for Africa with experience in tailor-made and luxury travel. The successful candidates will be creating bespoke itineraries for their clients, enabling the safari a truly unforgettable experience.

    The opportunity at NWS will encourage you to develop your areas of expertise in a client-focused sales environment, driving the product forward in an innovative way.

    Ideally you will have at been in a similar role for a minimum of 2 years and have a keen desire to keep learning and developing your knowledge.

    Salary: £20,000 - £30,000 per year, depending on experience, plus uncapped commission and company benefits

    Type: Permanent, full-time

    Essential requirements
    - Strong African destination and accommodation knowledge
    - Excellent communication skills (verbal and written)
    - Good organisational skills and ability to manage and prioritise workloads
    - At least 2 years of previous tailor-made sales experience, ideally working towards targets
    - An understanding of the luxury travel market, working with high-net-worth clients
    - A keen eye for proof reading and strong attention to detail
    - Ability to pick things up quickly and work at pace
    - Willing to travel abroad for familiarisation trips
    - A genuine passion for travel, wildlife and conservation. The majority of our team are well travelled and ideally we are looking for somebody who shares our enthusiasm for the natural world.

    Applications
    Please email your CV and covering email for the attention of Will Bolsover at jobs@naturalworldsafaris.com. Please ensure you include in your covering letter:
    - Your current or most recent salary
    - The reason you feel you are suitable for, and would like, this role
    - How you meet all the essential requirements listed above
    - Details of the destinations you have travelled to, and how long you spent in each one

    [Posted: 29 May 2018]


    Luxury Travel Sales Consultant (Africa) - Wayfairer Travel: £28,000 + OTE - Bristol, UK
    This is a fantastic job opportunity to join an exciting, young and innovative travel company in the centre of Bristol. By joining us early you'll have a chance to grow with the company and learn as the business develops.

    This role is also available for remote workers, with regular visits to our Bristol office scheduled throughout the year.

    As a Luxury Travel Consultant, you will have an unrivalled passion and knowledge for your chosen countries and be eager to learn more.

    Whilst some prior experience of travel sales / customer service is advantageous it is essential you already have the basic product knowledge or have travelled your chosen region extensively.

    Currently recruiting for consultants specialising in either;
    - East Africa
    - Southern Africa

    Our Package
    Depending on your experience, Luxury Travel Sales Consultants can start on a basic salary of £28,000. Along with that you'll have an uncapped commission structure, which applies on every sale you make.

    We are a small team with a work culture for others to envy! Flexible working hours, music during the day, team drinks on a Friday and free gym membership for you to take advantage of whenever suits you best. And we are all in this industry because we love travel, so there will be plenty of opportunities to get to know more about the destinations you are passionate in. We all aim to travel to new or existing destinations roughly every 6 months.

    We want to be a company you love coming to work for every day.

    Growth and Development
    We have created a clear salary structure and development path that will see you progress through your career into a leading Travel Sales Manager, or further. Within the first few weeks of your role you will be given sales and systems training to enable you to get off to a flying start. Plus, within the first 6 months of your position you can expect to depart overseas for your first familiarisation trip, to see exactly how we operate.

    As you continue your role with Wayfairer, we will be here to assist you into working your way up a career path which will give you extra responsibilities and salary increases with each promotion along the way.

    Day to Day
    As a Luxury Travel Consultant, you will spend most of your time dealing with customers and developing the best travel experience. You must not be shy to pick up the phone and you'll certainly need to have a friendly and polite telephone manner along with first class listening skills!

    You will need to understand fully the customer's requirements, helping them to create truly tailor-made itineraries and personalising them to fit within each individual client’s needs. You will book and liaise with hotels, tour operators and airlines being the client’s point of contact for each and every requirement.

    You will need to manage your time effectively to ensure that your sales targets are being met without any loss of service to clients who have already booked. Although you will have a support team to help you, this is a 360-degree role where you will be responsible for all aspects of a clients' booking from initial enquiry to the clients arriving home.

    Key Requirements
    - The creation and conversion to sale of high quality tailor-made itineraries for current and future Wayfairer clients to your region. You are ultimately responsible for planning, selling and delivery of your itineraries.
    - To make the most of every single genuine 'sales enquiry' received, balancing your time appropriately to maximise revenue and profit.
    - To ensure the product sold to our clients and the supporting information is to the highest standard.
    - To achieve levels of client service at all stages of the process to encourage repeat bookings.
    - Keeping in touch with product developments in your region, ensuring that you remain a true travel specialist with up to date commercial knowledge and understanding of hotels/flights/infrastructure.
    - Demonstrating a total commitment to customer service. It's your goal to ensure all clients return home having had a trip which exceeds their expectations.

    What you must have
    - Knowledge/experience of countries or region of specialty.
    - At least 1 year working in a similar role.
    - Strong communication skills and excellent telephone manner.
    - Customer service & selling skills.
    - Results orientated.
    - Strong organisation & time management skills.

    Applications
    This is a permanent, full-time role to start ASAP. Please apply by the end of July via REED.

    [Posted: 01 June 2018]
    Please note: Responsible Travel is based in south-east England, in Brighton (we do not have offices elsewhere) and as we do not operate tours we do not employ guides, tour leaders, activity co-ordinators, trip organisers, or anybody outside the UK.


    Internships

    UK law requires employers to pay the National Minimum Wage for any kind of work, including work experience, internships or placement schemes.

    At present we are only able to offer internships that are fully funded by a third party. We are sorry that we are unable to consider applications for internships where full funding is not already in place. We work mainly with Sussex university, who offer fully funded internships to their students, and would consider students from other fully funded internship programmes. Linked below are a sample of what we may be able to offer. The exact roles we are able to offer to fully funded interns will depend on our requirements at a particular time.


    Internship applications:
    Sorry, all current internship positions have been filled so we're not currently accepting applications for internships. (The only exception to this is the funded University of Sussex placements where advertised by the university.)



    Work experience

    We do offer up to 4 students a year the opportunity to gain work experience at our offices. This year we are already fully booked and are unable to offer any further placements in 2018. Work experience placements do get booked up very fast so if you are interested for 2019 do contact us as early as possible!

    Those on work experience are under no contractual obligation to perform work or provide services and the primary aim is to give you the opportunity to shadow members of the various teams at Responsible Travel. We may come to informal arrangements with someone to carry out a specific task. You offer your time and effort for free. People on work experience do not qualify for the national minimum wage and placements are unpaid. Further details:-

    • There will be no specific hours of work and the opportunity is only open for one full week
    • There will be no outline duties that you are expected to perform
    • We will not rely on work experience placements to fulfil real jobs
    • Placements are one week in duration (we are a small team, from experience this is enough)

    Work experience applications:
    Sorry, all 2018 work experience positions have been filled. To apply for 2019 work experience for one week, please send a covering letter, your CV with details of your specific work interests and when you will be available to lyn@responsibletravel.com

    Hear from one college student Maisie, who tells us how she got on at Responsible Travel during her week of work experience.

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