Wildlife - Landscape - People

At Responsible Travel we help our customers live their travel dreams, while ensuring local people and wildlife benefit. We also aim to be a catalyst for positive change in the tourism industry.

Responsible Travel is the world's largest online travel company specialising in responsible tourism. We offer over 5,000 holidays, across 180 countries. Every trip on our site is screened for its commitment to responsible tourism. In addition, we are an online publisher, publishing over 400 travel guides and articles.

The company has been around since 2001; we grew rapidly in 2017 and aim to expand further in 2018.


Job vacancies in travel companies


  • PR Executive - Responsible Travel: 23,500 p.a. - Brighton, UK
  • FT & PT Holiday Customer Experience Sales Specialist - Responsible Travel: 19-23,000 p.a. + 3K OTE - Brighton, UK
  • Interns - Responsible Travel: Only through funded third party - Brighton, UK
  • Work experience - Responsible Travel: Unpaid 1 week placement - Brighton, UK


  • PR Executive - Responsible Travel: 23,500 p.a. - Brighton, UK
    We are seeking a PR Executive to join a small but fast-paced, customer-focused marketing team whose primary objective is to raise the profile of Responsible Travel.

    Responsibilities would include:
    - Responding efficiently to incoming, day-to-day media enquiries via email, phone and TravMedia, liaising with our members where necessary to obtain information or images.
    - Helping to draft and deliver press releases and media pitches.
    - Liaising with our members and Account Management teams to help glean stories from our holidays and the people behind them.
    - Use our internal system to seek out new and exciting holidays and stories to promote.
    - Helping to research new, and maintaining existing media relationships.
    - Managing contacts and media databases.
    - Tracking and recording media coverage, sharing key articles internally.
    - Managing the Responsible Travel social media sites, posting to Twitter, Facebook, LinkedIn, etc. as necessary.

    Key skills
    - You will be intelligent, meticulous and organised with an eye for detail.
    - Excellent time management skills and able to deal with deadlines calmly.
    - You will be highly articulate, with excellent verbal communication skills and an outstanding written ability, with a keen understanding of the importance and subtleties of tone of voice.
    - Enjoys working in a flexible business and is adaptable by nature.
    - Experience of working with journalists would be useful.
    - Experience of using social media effectively.
    - Good computer literacy; working knowledge of packages such as Word and Excel.
    - An interest in travel, and in particular responsible tourism.

    This is a fantastic opportunity to work with the world's leading responsible tourism organisation and become part of our friendly and energetic team based full time in our Brighton office.

    The benefits
    Salary FT 23,500 per annum.

    We offer a generous profit share scheme, ability to take a 1/2 day a month to volunteer with a local cause that you feel passionately about, as well as 1 or 2 full volunteering days out as a company per year. You'll receive 21 days holiday rising to a max of 26 after 5 years, and a staff health plan.

    Applications
    This role is full time, based in the Responsible Travel office in central Brighton, UK, and you must be eligible to work in the UK to apply.

    Please send CV and covering letter detailing why you think you would be suitable for this role to krissy@responsibletravel.com by the closing date of Friday 7th September.

    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, disability, religion/belief, sexual orientation or age.

    No agencies please.

    [Posted: 15 Aug 2018]


    FT & PT Holiday Customer Experience Sales Specialist - Responsible Travel: 19,000 - 23,000 p.a (pro rata) plus 3K OTE - Brighton, UK
    Join our Customer Experience Team in our Brighton office where we offer our customers an excellent customer experience. Our aim is that every customer leaves us feeling that they've dealt with someone who really cares about them and their travel experience and has delivered a very high standard of service.

    The role focuses on helping customers find the right holiday company for them. You will provide them guidance and assist them with their holiday enquiry to find the most suitable of our tour operators to match their needs.

    Your main task will be dealing with phone enquiries, and customer travel enquiries via email.

    Key skills required
  • Outstanding customer service skills.
  • Strong listening/communication skills.
  • Ability to multi task, work well under pressure and exude confidence in dealing with customers both via email and telephone.
  • Excellent telephone manner with the ability to build support very quickly with customers.
  • Initiative to handle situations quickly and demonstrate empathy.
  • Ability to self-manage and prioritise.
  • Sales/Customer Service experience required with proven ability to achieve goals.
  • Travel knowledge and a passion for Travel with a basic understanding of Responsible Tourism.

  • Remuneration and benefits
    This is a fantastic opportunity to work with the world's leading responsible tourism organisation and become part of our friendly and energetic Brighton team. Full time and part time positions available.

    Salary - FT pro-rata 19-23,000 per annum depending on experience and 3,000 bonus pro-rata subject to targets being met.

    We offer various staff benefits including being a part of our generous profit share scheme, 1 or 2 full volunteering days out as a company per year, and 29 days holiday, which includes Bank Holidays. Our office is open Bank Holidays and weekends and staffing is scheduled according to business needs.

    Applications
    Please send CV and cover letter detailing why you think you would be suitable for this role to terrie@responsibletravel.com. Applicants need to be based in our Brighton office. Part time applications will be considered if you are able to work weekends and public holidays.

    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, disability, religion/belief, sexual orientation or age.

    No agencies please.

    [Posted: 25 Jul 2018]
    Please note: Responsible Travel is based in south-east England, in Brighton (we do not have offices elsewhere) and as we do not operate tours we do not employ guides, tour leaders, activity co-ordinators, trip organisers, or anybody outside the UK.


    Internships

    UK law requires employers to pay the National Minimum Wage for any kind of work, including work experience, internships or placement schemes.

    At present we are only able to offer internships that are fully funded by a third party. We are sorry that we are unable to consider applications for internships where full funding is not already in place. We work mainly with Sussex university, who offer fully funded internships to their students, and would consider students from other fully funded internship programmes. Linked below are a sample of what we may be able to offer. The exact roles we are able to offer to fully funded interns will depend on our requirements at a particular time.


    Internship applications:
    Sorry, all current internship positions have been filled so we're not currently accepting applications for internships. (The only exception to this is the funded University of Sussex placements where advertised by the university.)



    Work experience

    We do offer up to 4 students a year the opportunity to gain work experience at our offices. This year we are already fully booked and are unable to offer any further placements in 2018. Work experience placements do get booked up very fast so if you are interested for 2019 do contact us as early as possible!

    Those on work experience are under no contractual obligation to perform work or provide services and the primary aim is to give you the opportunity to shadow members of the various teams at Responsible Travel. We may come to informal arrangements with someone to carry out a specific task. You offer your time and effort for free. People on work experience do not qualify for the national minimum wage and placements are unpaid. Further details:-

    • There will be no specific hours of work and the opportunity is only open for one full week
    • There will be no outline duties that you are expected to perform
    • We will not rely on work experience placements to fulfil real jobs
    • Placements are one week in duration (we are a small team, from experience this is enough)

    Work experience applications:
    Sorry, all 2018 work experience positions have been filled. To apply for 2019 work experience for one week, please send a covering letter, your CV with details of your specific work interests and when you will be available to lyn@responsibletravel.com

    Hear from one college student Maisie, who tells us how she got on at Responsible Travel during her week of work experience.

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