Margaret Sneddon review 30 Oct 2019
1. What was the most memorable or exciting part of your holiday?
Staying in ryokans and minshukas and the food provided in the inns was a great experience. Enjoyed the stunning scenery.
2. What tips would you give other travellers booking this holiday?
Travel light - no need for toiletries such as soap, shampoo, conditioner, toothbrushes, paste, etc. Use local services where possible to transport bags from village to village, even when the inns don’t offer the service. We found it very helpful to have a Japan Rail Pass, rather than pre-arranged tickets as there was no need to exchange tickets when alternative travel times were required.
3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?
Definitely feel it helped the local economy. It also makes it possible for people to walk and use public transport rather than drive.
4. Finally, how would you rate your holiday overall?
Fabulous. It is a great way to see the countryside, experience the ‘real Japan’ and meet people from all over the world. It was unfortunate that weather meant we couldn’t walk on the last day but these things happen. My only disappointment was the lack of communication from the operator regarding this. Having been advised on the second last day that the trail was open and walkable, we only heard from another walker that one of the guides had spoken to some people and advised that heavy rain has made the last part of the trail hazardous. We could very easily have missed this and gone ahead. Standard communication to all walkers should have been sent out, in my view. That apart, the selection of inns and towns selected for accommodation was excellent. I would recommend this to anyone who wants to see more than cities and enjoys being off the beaten track.
Read the operator's response here:
Thank you for your kind words Margaret, we do appreciate this review and all client feedback.
We were saddened to learn about your experience regarding the final walk. We encourage guests to contact us directly if they have any concerns; at this point the local authorities had not closed the route, nor issued any information regarding the safety of this trail. Conversely we had received reports of walkers safely completing the trail up until the date of your walk.
We do pro-actively reach out to guests in many situations, even when trails have been established to be safe to walk, we do also provide emergency contact details to ensure all guests are able to reach us. We will look at ways to make the most up-to-date information available to all guests further. We hope that this situation did not impact too much on your overall enjoyment of the trail and Japan. Thank you again for joining our tour.