Staff group in Brighton's North Laine
31 of us work from our office in Brighton, alongside a large canoe, a giant clam shell and Alan the Moose.

Who are we?

Responsible Travel is based in Brighton's vibrant North Laine district, home to one off brands, shops and the wildest dressed crowd in the UK. 31 of us work from our office, alongside a large canoe, a giant clam shell and Alan the Moose.

What unites us is a love of holidays, a strong dislike of poor customer service, and a desire to make travel a bit more caring through our belief that treating local people and places better genuinely results in our customers having more amazing holidays – contact us.

Alice Jewell
Alice Jewell - Help desk (contact me)
Alice has always loved exploring the world, having visiting over 30 countries and tasting a little bit of the local culture and cuisine along the way. Alice has been to six of the seven continents, climbing mountains and relaxing on some of the most beautiful beaches in the world. she loves nothing more than sharing her stories with others and is always ready to help with your next holiday.
Tessa O'Hara
Tessa O'Hara - Help desk (contact me)
Tessa started travelling at a young age, which developed her love for nature, leading her to study Wildlife Conservation. She has since been involved in responsible tourism and worked with various marine conservation charities around the world. Having travelled extensively, her favourite adventures involve being in the ocean and eating fresh mango on the beach!
Tom Gibson
Tom Gibson - Help desk (contact me)
Tom fell in love with travel when visiting Tanzania and Kenya from a young age. Meeting local people and experiencing their traditional way of life helped fuel his curiosity about different cultures and his drive to experience them. Tom is part of our help desk team and is here to help with your next holiday.
Naomi Coleman
Naomi Coleman - Help desk (contact me)
Naomi grew up on the Isle of Wight, inspired by intrepid grandparents who travelled to far flung countries including China and Burma in the 1970s and 80s. She studied International Development and, aged just 20, spent three months working in Madagascar. Since then, Naomi has backpacked through Central America, India and Sri Lanka before joining the Help Desk team.
Emma Bennett
Emma Bennett - Help desk (contact me)
Emma thought a summer's inter-railing would get the travel bug out of her system but, after spells living in Estonia and Russia with her degree, she set off for what she promised her family was a year of tour leading. Six years later and 38 countries on she decided to come back to the UK, and worked for several companies and charities designing adventures before joining Responsible Travel.
Holly Scarlett
Holly Scarlett - Help desk (contact me)
Holly joined Responsible Travel in February 2018 as part of a travel and tourism apprenticeship. She has spent many family holidays in Cyprus, and loves the language, food and familiarity of the island, but working on our Help Desk has given her itchy feet and she’s planning to travel around Australia and explore Europe after she finishes her studies.
Terrie Kasianczuk
Terrie Kasianczuk - Head of Customer Service (contact me)
Terrie is originally from San Francisco but grew up in Texas and has also lived in Germany, France and England. Growing up she travelled extensively; she loves to scuba dive and also enjoys tastings at local small wineries. On a recent trip she spent time with Maasai women in Kenya and this amazing experience led her to being a part of the Responsible Travel team today.
Sarah Bareham
Sarah Bareham - Helpdesk / Writer
A geography degree, volunteer projects in Tanzania & Swaziland and a trek to Everest Base Camp cemented Sarah's desire to explore all four corners of the world. A six month adventure through South America led to work in a gap year company – an eclectic mix of marketing, volunteer coordination and leading expeditions in Malawi, Peru & Bolivia – joining Responsible Travel's team.
Alison Brookes Day
Alison Brookes Day - Account manager
Having spent over 18 years in the travel industry, Alison is passionate about Asia and Australasia. She has lived and travelled extensively in both Australia and New Zealand and loves the outdoors. A recent trip to Bhutan has reignited her passion for photography and painting. Alison is part of our Account Handling team.
Sophie Pearson
Sophie Pearson - Account manager
Sophie worked in account handling at a creative agency before the travel bug bit her and she spent a year touring the globe. Her travels have taken her trekking through the clouds with a hill-tribe in Vietnam, working at a yoga retreat in Goa, hitchhiking around Thailand and couch surfing in Oz. Travel is her passion and she works at Responsible Travel in the accounts team.
Chris Kearney
Chris Kearney - Account manager
Chris' love of travelling initially led to him working for STA Travel. His own travel highlights include crossing Nepal on a Royal Enfield motorbike, rafting in the Amazon, road-tripping around New Zealand, a visit to Bhutan, a month on a tropical island and a year living in Nicaragua. After stints working in business travel and creating tailor-made trips in India, he joined Responsible Travel to make positive impact.
Suzanne Piggott
Suzanne Piggott - Account manager
After finishing her degree in International Tourism Management at Brighton University (many moons ago) Suzanne headed off to see the world teaching English along the way. She has now worked in the travel industry since 2000 is part of our Account Handling team. Her main passion in life is still travel although yoga, meditation & complementary therapies follow closely behind.
Krissy Roe
Krissy Roe - Head of special projects
Krissy has travelled in Asia and Latin America, lived in Sydney, taught English in a Japanese village, volunteered in Guatemala and learnt Spanish in Honduras. She has been inspired by the people she has met along the way. She now looks after our PR and campaigns, combining her love of travel with her experience in Marketing Communications for brands such as Rough Guides, BA and Expedia.
Vicki Brown
Vicki Brown - Writer
Vicki spent six years working in international development, using her writing and photography skills to promote conservation and community tourism projects across Africa and Latin America. This has given her plenty of stories, including coming face-to-face with a Ugandan hippo. Rather than having adventures, she now writes about them – as the writer and editor of our guides.
Catherine Mack
Catherine Mack - Writer
Catherine is a writer specialising in responsible tourism. With a Masters degree in Responsible Tourism Management, she was the Ethical Traveller columnist for The Irish Times. Irish, but based in London, she has written for UK national newspapers, is the author of Ecoescape:Ireland and has published an app called Ireland Green Travel. She has also written for the travel trade and writes a sustainable tourism blog.
Chris Owen
Chris Owen - Writer
Chris is a writer who was originally bitten by the travel bug as a teenager thanks to numerous rail, sea and hitchhiking exploits around Europe. In between working in Italy, travelling through Thailand and taking the Trans-Siberian Express to China he managed to become a qualified TEFL teacher and has taught English in Taiwan as well as his current base in Brighton.
Joanna Simmons
Joanna Simmons - Writer
Joanna has travelled in Europe, Southern India and Australia, taught English for a year in Japan and explored Malaysia, Italy and New England while a student. She has been a writer since 1995, working in print journalism. Travel writing highlights include an on-foot tiger safari in Nepal's Chitwan National Park and navigating Quebec with kids.
Nana Luckham
Nana Luckham - Writer
Nana has been writing about travel since 2006, researching for Lonely Planet and Rough Guides, and writing articles for both print and online publications. She has also worked as a United Nations press officer, covering events in New York and Geneva. She’s lived in Ghana, France, the US and Australia, and her travel highlights include trekking in the Algerian Sahara and sailing in Tuvalu.
Rob Perkins
Rob Perkins - Writer
After 10 years organising educational trips for schools, Rob earned an MSc in Ecotourism, while volunteering as a national park ranger. His travel highlights include seeing orca, alligator and grizzly bear in the wild during a road trip around North America, writing by torchlight in a leaky tent during a thunderstorm, and eating fried ants during Songkran in Thailand.
Nicola Keen
Nicola Keen - IT projects manager
Nicola loves languages and spent 2 years living in France, working briefly as a tour leader before joining Responsible Travel in 2006. She studied Computer Science but when not at her keyboard she creates upcycled clothing or escapes to the allotment, or further afield. Her fondest travel memories include Japan and Montenegro.
Lisa Joanes
Lisa Joanes - Graphic designer & content editor
Lisa is our graphic designer & web editor. After a few months inter-railing and camping round Europe post sixth form, she pursued a BA in Illustration at the Arts Institute at Bournemouth. Before coming to Responsible Travel in 2007 Lisa spent 2 years working as a content editor for First Choice. She brings to Responsible Travel her love of wildlife, travel and design.
Rachael Horner
Rachael Horner - Graphic designer & content editor
Rachael worked freelance as an illustrator for five years since completing a BA in Illustration at Falmouth University. In that time she has also road-tripped around New Zealand (twice), and had her first - of hopefully many - trips to India. Her love of travel combined with a passion for ethics culminated in her making the move from Yorkshire to Brighton to join the team as designer and content editor.
Anna Rice
Anna Rice - Content editor
Anna has a background in book and magazine publishing, and worked in the editorial department of publishers including the environmental press Earthscan and Green Futures Magazine. She recently took a year off to embrace slow travel by journeying around the world without getting on a plane, including spending Christmas aboard a cargo ship and taking the Trans-Mongolian railway.
Daisy Vasanthakumar
Daisy Vasanthakumar - Content editor
Daisy has lived in New York and Chicago, and also in Kent where she helped on the family farm and supported her father's tour business (an early member of Responsible Travel). She pursued a Graphic and Digital Design diploma in London before moving to Brighton. She now works in our web team, helps promote her father's business on social media, and loves to bake, read and explore the outdoors in her spare time.
Donough O'Malley
Donough O'Malley - Graphic designer & content editor
Originally from Ireland, Donough has spent the past many years outside his native country, and when he hasn't been sipping maté in Argentina or hitchhiking in New Zealand, he's been working as a freelance illustrator and designer for clients such as Random House and Jameson's whiskey. A recent return to Brighton has seen him start a new chapter, by joining the Responsible Travel team as a designer and content editor.
Sam Knight
Sam Knight - Graphic designer & content editor
Sam has spent over a decade working in graphic design but in his free time loves to combine his passion as a landscape photographer with a desire to travel. In particular he loves road trips into the wilderness, especially the mountains or the northern colder climes, which he finds the most inspiring and alluring. Sam is part of our design and content team.
Lyn Hill
Lyn Hill - Finance & office manager
Lyn is our finance and office manager. After becoming ACCA part-qualified, Lyn decided to leave her job and travel for eight months visiting Thailand, New Zealand, Australia and South Africa. She has a passion for anything wood and trying to tame her allotment!
Beth Walker
Beth Walker - Film Editor
Beth is a filmmaker with a love of travel, who has joined the Responsible Travel team as Film Editor. In between film projects, Beth has explored Europe, Australia, Asia and has trekked to Everest Base Camp. Beth also created 'DocTent', a travelling documentary cinema, and is passionate about creating positive change through film.
Justin Francis
Justin Francis, Chief Executive & Co-Founder
Justin previously worked in advertising and marketing with J. Walter Thompson and The Body Shop before completing a MSc in Responsible Tourism and co-founding Responsible Travel in 2001. Justin founded The Responsible Tourism Awards in 2004. Read Justin's biography »
Richard Skinner
Richard Skinner, Operations Director
Richard has over 20 years industry experience, including particularly tough assignments in the Maldives, and in the Milford Sound, New Zealand! Richard undertakes the search engine optimisation of the site and manages relationships with new and prospective members of Responsible Travel.
Tim Williamson
Tim Williamson, Director of Marketing & Content
Tim served as a Non-Exec Director on our board before starting his current role in 2014. Previously a Director at Monarch Airlines, CEO of The Travel Department in Ireland, Customer Director at TUI UK, and an ABTA board director, he's also co-founder of Development Squared, a Swazi business-mentoring organisation. He loves India and Africa and volunteered with his family in Swaziland.
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